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Accounts & Billing

What Payment Options Does Twin Valley Offer?

What to Expect

As part of our ongoing pledge to you, we are continuously working to innovate, improve our processes and use the latest technology to offer the best possible experience. We have enhanced our billing system and introduced new tools that make managing your account easier and more convenient. This includes QuickPay by phone or online, as well as eBill. Here’s what you can expect:

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    NEW! QuickPay by Phone

    QuickPay allows you to use our automated phone system to pay your bill at any time. To use QuickPay, have your account number or invoice number available. You can check your balance, make a full or partial payment, receive confirmation of your payment, and set up AutoPay. Call 800.515.3311, press 1 and follow the prompts.

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    New! QuickPay Online

    QuickPay Online allows you to make a secure, one-time payment without creating or logging into an account. You can verify your account using your email address or account number, complete your payment in minutes and receive instant confirmation. Go to https://ebill.twinvalley.com/ebpp/GuestPayment, verify your account, and submit your payment.

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    eBill Site

    If you have an eBill account, you can pay online, set up recurring payments, submit a help ticket, or access your account information. eBill allows you to manage your account anytime, anywhere, all in one secure place. You can view and download invoices, set up or manage AutoPay, update payment methods, and track your payment history.

    If you are not yet signed up, visit https://ebill.twinvalley.com/ebpp to register a new account.

    eBill Site
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    Mobile App

    Access the features of the eBill site in a convenient app. Download the eBill Mobile app to get started. The app provides secure access to view invoices, make payments, manage AutoPay, update payment methods, and track your payment history from your mobile device.

    Download the eBill Mobile app from the Google Play Store or Apple App Store.

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    Check Payments

    Check payments should be made out to Twin Valley Telephone.

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    Convenient Payment Options

    Online: ebill.twinvalley.com/ebpp 

    App: eBill Mobile

    QuickPay: https://ebill.twinvalley.com/ebpp/GuestPayment

    Phone: 800.515.3311

    Mail

    PO Box 2297
    Salina, KS 67402-2297

    Office

    • 618 6th, Clay Center, KS 67432
    • 112 S. Lee, Clearwater, KS 67026

    Call or go online to make a one-time payment or set up recurring payments. 

Contact us with any questions or concerns at 800.515.3311 8 a.m. to 5 p.m., Monday through Friday or send a message through our website contact form.

If you have not found the answer to your question or need additional assistance, the Twin Valley Customer Support team is here to help!

Contact Customer Support