Financial Assistance

Financial Assistance For Internet And Phone From Twin Valley 5
Twin Valley, Kansas

Financial Assistance for Internet & Phone

Twin Valley partners with federal and state entities to provide financial assistance that can help you get free internet and discounted phone service.

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Check availability and view the best Twin Valley service plans and pricing.

The Affordable Connectivity Program Funding Set to Run Out

The FCC announced on January 11, 2024, that they project that the Affordable Connectivity Program (ACP) will only be able to provide discounts to enrolled households through April of this year, unless the program receives more funding. They have set in motion actions to wind down the program. New enrollments will be accepted through February 7, 2024.

Financial Assistance For Internet And Phone From Twin Valley 2

Free Internet Program

Twin Valley is offering a supplemental financial assistance program. Combined with the federal Affordable Connectivity Program, it allows qualified applicants to receive free internet service!

  • This applies to the entry-level internet speed. Most residents will receive 100 Mbps symmetrical or faster, where available.
  • Qualified households will have the option to increase to a higher speed and pay the difference.
  • This does not include Managed WiFi and other fees.
  • Restrictions may apply.

Please contact Twin Valley for details!

This program is currently under an enrollment freeze pending action by Congress; however, we are accepting applications for the Lifeline program. Additional details are below. 

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Available Programs

  • Lifeline Program


    With the Lifeline Program, you may be eligible to receive a monthly discount of up to $17.02 on phone and/or internet from Twin Valley.

    Eligibility Guidelines

    • Income is 135% or less than the Federal Poverty Guidelines
    • You qualify for any of the following federal benefits:
      • Medicaid
      • Federal Public Housing Assistance (FPHA)
      • Supplemental Nutrition Assistance Program (SNAP)
      • Supplemental Security Income (SSI)
      • Veterans Pension and Survivors Benefit

    For more information and to apply online, visit For assistance, call the Lifeline Support Center at 800.234.9473.

  • Affordable Connectivity Program (ACP)


    Those eligible for the Lifeline Program are also eligible for the federal Affordable Connectivity Program, which provides $30 per month for broadband service. The ACP has broader eligibility requirements, so you may qualify for the ACP but not the Lifeline Program.

    Eligibility Guidelines

    • Income is 200% or less than the Federal Poverty Guidelines
    • You qualify for any of the following federal benefits:
      • Medicaid, FPHA, SNAP, SSI or Veterans Pension and Survivors Benefit
      • Special Supplemental Nutrition Program for Women, Infants and Children (WIC)
      • National School Lunch Program or the School Breakfast Program
      • Received a Federal Pell Grant in the Current Award Year

    Visit for more information and to apply. Call 877.384.2575 for assistance.

“The Kansas Office of Broadband Development is thrilled at the efforts of Twin Valley to provide critical broadband service to low income families at no cost. Bridging the digital divide in Kansas will only be possible with bold steps like this from our private partners."

Jade Piros de Carvalho KOBD Director

Partner With Us

Do you want to help Kansans get connected with free internet? Does your organization or event work with low-income households? Fill out the form below to learn more about how you can help.


If you have not found the answer to your question or need additional assistance, the Twin Valley Customer Support team is here to help!

Contact Customer Support