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Who We Are

Twin Valley family owned internet provider
Broadband & Communications Company in Kansas

Local Connection & Family Values

Twin Valley began with humble roots as a rural telecommunications company founded by Joe & Mildred Foster in the 1940s. From the start, our company was built on service, trust, and a deep commitment to our neighbors here in Kansas.

Today, as a fourth-generation, family-owned local internet provider, we still believe serving our neighbors means showing up with dependable service, honest value, and a real commitment to the communities we share.

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Our Pledge to Our Customers

We back up our pledge with tangible action. We live it out every day by creating meaningful connections, expanding possibilities, and raising the bar for our neighbors’ connectivity. We hope to keep earning your business through that commitment every day.

Twin Valley Featured Image Abilene Fiber Project
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View Our Pledge

1. The Most Reliable Network

Twin Valley’s commitment to a reliable network starts with how we build it. We invest in fiber infrastructure with redundancy built in to maximize uptime, support future capacity as technology advances, and keep our communities connected when it matters most. Backed by top-tier equipment, proactive upgrades and maintenance, and a security-first approach, we work every day to deliver the dependable service our Kansas customers count on.

What does this mean for our customers in plain English? It means your internet reliably works the way it should, whether you’re on a work meeting, bingeing Netflix, gaming, scrolling, or running a business.

Network Stats to Geek Out About

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    Average Network Uptime

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    Network Support & Monitoring

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    Gig+ Fiber Homes & Businesses

2. Providing the Best Value

Twin Valley believes real value means giving customers more than just a low price. We work to balance premium network infrastructure, dependable service, quality equipment and features, and flexible packages so customers can choose what fits their needs without sacrificing performance. Combined with hometown support from a local team that cares, we strive to make high-quality internet both affordable and accessible, so our customers feel confident in what they’re paying for.

Quality Connection Matters

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    Local Techs & Support

    Our local team provides responsive, personal support from people who know the communities they serve. When you need us, you can reach a real human, 24/7.

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    Continuous Improvement

    We continually improve our network and services so customers get more value. And, we don’t make our customers foot the bill for these improvements through price hikes.

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    Affordable by Design

    From financial assistance and referral savings to flexible package options and bundles, we work to make reliable connectivity affordable for every neighbor.

Putting Numbers to the Value

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    Years Connecting Our Kansas Neighbors. It’s not our first rodeo.

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    Free Months of Internet Earned Through Our Referral Program

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    Managed WiFi Users Benefiting from Advanced Security and Controls

Twin Valley Fiber Expansion Project Minneapolis

3. Hometown Customer Support

Twin Valley’s commitment to customer service starts with being here for the people we serve. Whether online, on the phone, or in one of our local offices, we believe support should be personal, responsive, and rooted in the communities we call home. Our customers can count on real help from a local team that cares, not a call center across the globe. From quick answer times and connection to your dedicated LocalRep, to dependable follow-through and friendly hometown support, we work every day to deliver the kind of service our neighbors deserve.

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    Real Support From Neighbors

    We live and work in the communities we serve

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    Responsive

    24/7 support is always available

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    Proactive Account Management

    We're proactively monitoring your connection before issues even arise

Teamwork Making the Dream Work

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    Second Average Call Wait Time

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    Years Average Employee Tenure

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    Transactional Net Promoter Score

Twin Valley actively involved in community - JC library Community Grant

4. Meaningful Community Support

Twin Valley’s commitment to community support starts with being part of the places we serve. We believe supporting our communities means more than delivering reliable broadband. It means investing in local schools, organizations, events, and spaces in ways that make a real difference. Through free services, sponsorships, charitable giving, youth scholarships, and hands-on involvement from our team, we work every day to strengthen the Kansas communities we call home.

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    Community Grant Program

    Supporting community organizations

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    Youth Scholarships

    Providing opportunities for rural youth

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    Free Community WiFi

    Powering local gathering hubs

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    Local Event Support & Sponsorship

    Showing up for our neighbors

Community Support by the Numbers

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    Community Outreach Donations

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    Community Hubs with Free Community WiFi

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    Youth Scholarships Awarded

Awards & Recognition

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    Innovation

    Proactive Customer Maintenance

    Wichita Business Journal

    2026

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    Innovation

    Robust Network & Digital Inclusion

    Wichita Business Journal

    2025

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    Community Impact

    Contributions to Ottawa County Communities

    Ottawa County Business Awards

    2025

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    Innovation

    Digital Inclusion, Network Development & Affordability

    Wichita Business Journal

    2024

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    Fiber for Good

    Community Impact

    Innovative Systems

    2024

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    Economic Development

    Junction City Fiber Expansion Project

    Junction City Area Chamber of Commerce

    2023

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    State Business of the Year

    Support of Women in Business

    Business & Professional Women’s Organization

    2023

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    Regional Business of the Year

    Support of Women in Business

    Business & Professional Women’s Organization

    2023

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    Best Places to Work

    Independent Survey Data

    Wichita Business Journal

    2022

As a fourth-generation family-owned company, strong family and hometown values are at the core of the Twin Valley culture.

Meet Our Team