Fiber Internet

Stay Local: Why You Should Partner With a Local Internet Provider

March 12, 2024

Twin Valley Local Internet Providers March 2024

We all know it’s nice to support local, but did you know that supporting local businesses often results in better service? Our team at Twin Valley is a fourth-generation family-owned company that calls small-town Kansas home, so we mean it when we say we’re fiercely committed to the long-term success of our neighbors. While it may be tempting to opt for the big-name brands, partnering with a local internet provider can offer distinct advantages, and we’re detailing those advantages below. Keep reading to find out why more customers are foregoing national internet providers and staying local with their service!

Personalized Customer Service

Anybody who has partnered with a national internet service provider understands the struggle of receiving customer service. Between neverending online chats and hour-long wait times on the phone, it’s nearly impossible to get the help you need when you actually need it! In contrast, local service providers often prioritize building strong relationships with their customers within the community. This means you’re more likely to receive attentive and responsive customer support tailored to your specific needs. Whether you have questions about your service, need technical assistance, or require troubleshooting, you can count on personalized support from our team at Twin Valley 24 hours a day, seven days a week. Our average call wait time is only 30 seconds!

  • Responsive Customer Support
  • Strong Community Relationships
  • Local Knowledge and Insight

Community Focus

Choosing a local internet provider isn’t just about getting the most reliable internet services; it’s also an investment in your community! Local providers understand the unique challenges faced in your community since they also live and work there. Because of this, they are primarily dedicated to serving and contributing to the local economy, helping to sustain jobs, stimulate economic growth, and foster a sense of community pride. As a part of our pledge, our team at Twin Valley is in it for the long haul, remaining committed to supporting all of our local communities, not just the most profitable, by offering grants, youth scholarships, and programs for veterans.

  • Help Sustain Jobs
  • Stimulate Economic Growth
  • Foster Community Pride

Competitive Pricing

Because local service providers aren’t subject to the same restrictions as other nationwide providers, they often offer more affordable, competitive pricing. With so many restrictions in place, larger companies cannot provide the level of customization that smaller businesses can. Local internet providers understand that one size does not fit all when it comes to internet services, and many times, they are willing to work with you, creating a tailored internet solution that ensures you’re paying for exactly what you need and nothing more!

  • Affordable, Competitive Pricing
  • Tailored Internet Solutions
  • Fewer Restrictions, More Customization

Improved Performance

We already know that local providers are dedicated to connecting their communities, so it should come as no surprise that they frequently invest in the latest technologies and infrastructure enhancements to deliver superior performance to their customers. Local providers can offer faster connection speeds, reduced latency, and improved overall performance compared to larger, more congested networks, meaning you can enjoy smoother streaming, faster downloads, and better online interactions.

  • Faster Connection Speeds
  • Reduced Latency
  • Improved Downloads

Partner With Twin Valley

At Twin Valley, we have been innovating for more than 80 years to help unlock possibilities for families, businesses, and communities for generations. As a full-service entertainment provider, we deliver hometown service with the cutting-edge technology of the most connected cities. Tap into the larger world with the most reliable connections by partnering with Twin Valley today. View our service plans and pricing to get started!

  • Reliable Network
  • 24/7 Hometown Customer Support
  • Fast Internet Speeds (2 Gbps)
Twin Valley Fiber Internet VIdeo Listing March 2024

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