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Placing & Receiving Calls When Deaf, Hard-of-Hearing, and/or Deaf-Blind

Kansas Relay is a free 24-hours-a-day service that allows people who are deaf, hard-of-hearing, and/or deaf-blind to place and receive telephone calls. Kansas Relay users can communicate freely with businesses, friends, or family who use a standard telephone. All calls are strictly confidential and no records of any conversations are maintained. Learn more at

To place a call using Kansas Relay, dial 711 or one of the toll-free numbers below:

Voice: 800-676-3777
Speech-to-Speech: 877-787-1989
TTY: 800-676-3777
Voice Carryover: 866-931-9027
Spanish: 800-676-4290

Customer Care Information:

Fax: 877-877-3291
Address: P.O. Box 29230, Shawnee Mission, KS 66201-9930

If you have not found the answer to your question or need additional assistance, the Twin Valley Customer Support team is here to help!

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