Status of Services

Twin Valley, Kansas

Review Statuses, Report Issues & Get Notifications

Thank you for being a Twin Valley customer! Part of our pledge to you is providing the most reliable broadband network and improving access to high-quality service. On this page, you will find the current status of services, a list of any current or recent issues or maintenance, and the option to report an issue or get notifications.

Report Issue/Get Notifications

Current Status

All services are operational unless noted below.

If you’re experiencing another service issue or outage, call 800.515.3311 for the fastest service during regular business hours or 24-hour technical support. You may also use the form below to report your service issue and a customer service representative will get back to you as soon as possible.

Issues or Maintenance

  • Planned Maintenance - Bennington and Junction City

    Thursday, February 22, 12:01 p.m.: Planned maintenance is scheduled to take place the morning of Thursday, February 22. This maintenance is being performed to upgrade equipment software. Customers in this area will experience two service outages lasting approximately 15 – 20 minutes, affecting all Twin Valley phone, internet, and television services.

Report an Issue or Get Notifications

You may use the form below to report a service issue or sign up to get service status notifications. If a service issue is reported, a customer service representative will contact you during the time of day that you specify.

If you have not found the answer to your question or need additional assistance, the Twin Valley Customer Support team is here to help!

Contact Customer Support