Tips
Introducing an All-New App to Control Your Wi-Fi Network
November 17, 2020
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While your SKT Managed Wi-Fi router and internet service will work without an app, you can use the free CommandIQ app to get more control over your Wi-Fi network from your phone or tablet. With CommandIQ, set and edit your Wi-Fi network name and password, set up a guest Wi-Fi network, view and name connected devices, and set parental controls. If you’re using the current NetValet app, it is being discontinued in November and can be removed from your phone. Follow the steps below to download and install the CommandIQ app.
Step 1
Download the app. You can search either the Apple App Store or Google Play Store for: “CommandIQ,” then install it on your mobile device.
Step 2
Select “SIGN UP” towards the bottom of the screen.
Step 3
Enter your personal information. The password you enter here will be used to access the app.
Step 4
If your system is plugged in and connected select “Yes” to continue.
Step 5
Tap the QR code that appears within the app. (You will be asked to allow the app to access your camera.) Slide the base off your SKT router and point your camera at the QR Code found on the bottom of your router.
Select OK. After you select “Submit,” you may be asked to enter your account number.
Step 6
If your system is already operating with Wi-Fi, tap the “Click here to skip” text.
Otherwise, complete these steps to set-up your Wi-Fi.
Name your network and create a password.
- The Router Name will be used throughout the app.
- The Network Name (SSID) is what you will use as your wireless connection name.
- Select a password for your wireless network. If you do not want to change it on all the devices in your home, use your existing wireless SSID and Password from your current router.
Click “Submit” and you’re all done. Contact us at 888.758.8976 if you need assistance.
If you have used the NetValet app in the past, you can remove it from your device. For instructions, click here for Android or click here for Apple.
