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How to Find the Best Internet Provider for Your Small Business

May 3, 2024

Twin Valley Small Business Internet May 2024

Serving up a stable internet connection is essential for the success of your small business. Whether you’re a one-person show or have a small team of support staff by your side, having the right internet connection can be the difference between sinking or swimming. Our team at Twin Valley centers our business model around people—focusing on consistent service delivery, local customer service, and fair prices—and has made it our mission to help support small businesses across Kansas. Keep reading to discover what to look for in your next service provider!

 

Search for High Speeds

First things first, let’s figure out what your small biz really needs. Are you constantly sending files back and forth? Or are you tied up with virtual meetings and video calls on the daily? Take some time to assess your internet needs, from the number of devices connected to your network to the online activities you will be engaging in. From here, you can search for speeds that accommodate your needs!

If you are looking to perform daily tasks like emailing, uploading and downloading files, streaming audio and video, browsing online, and running multiple apps at the same time, you will want to partner with a provider that offers fast speeds to keep up with your workload. With Twin Valley’s fiber internet and business WiFi solutions, your employees can send emails faster, download large attachments, and increase productivity—we offer speeds reaching up to 8 Gigs (8,000 Mbps)!

 

Don’t Settle for Data Caps

Nobody likes feeling trapped, especially when it comes to data. So, when you’re on the hunt for the perfect internet provider, keep an eye out for those sneaky data caps. Data caps restrict the amount of data a customer can upload or download within a specified time period (usually monthly), and once a user surpasses this predetermined threshold, they will either be required to pay additional overage fees, or their internet speed may be throttled. When searching for a service provider for your company, do your research and ensure you don’t risk hitting a data cap. Trust us, it’s a game-changer for your small biz adventures.

Check out our recent article to learn more about data caps and discover the benefits of Twin Valley’s unlimited data!

 

Compare Customer Support

When it comes to your small business, you need a support squad that’s got your back. That’s why it’s crucial to compare customer support options when choosing an internet provider. There’s nothing more frustrating than facing long wait times on the phone or trying to interact with an online program when you’re in need of immediate assistance! Look for providers that offer 24/7 support and quick response times.

At Twin Valley, our hometown values remain at the forefront of what we do, which is why we treat our customers the way we would want to be treated. If your business ever goes offline, you need someone on the other end of the line ready to swoop in and save the day! And, as a part of our pledge, we are dedicated to finding solutions that fit your business and help create efficiencies where possible—we will never oversell you on features you don’t need.

Contact our customer support team for 24/7 assistance when you need it most!

 

Stay Safe and Secure

It’s normal to want to protect what you’ve built—especially when it’s your own business. That’s why security is non-negotiable for your small biz. Seek internet providers offering robust cybersecurity features to keep your data safe from prying eyes. Whether it’s encrypted connections or malware protection, make sure your internet provider has your back against cyber threats. By partnering with a provider that offers a suite of solutions to support your company and is an expert in technology, you can focus your attention on what you do best—running your small business.

“Twin Valley’s WiFi brought much-needed coverage to my business, and it’s all easily managed within the app. It’s been a game-changer in delivering the best possible service to our staff and guests. We’re hooked!”

— Clint Armstrong, 15-24 Brew House

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