SKT Office Temporarily Closed to Public
March 23, 2020
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March 23, 2020
We will continue to serve you during the coronavirus pandemic.
At SKT, we are dedicated to putting people first and doing our part to help prevent the spread of COVID-19. Due to the increasing number of confirmed COVID-19 cases and the progression toward our service area, the SKT office at 112 S. Lee in Clearwater will be closed to the public effective immediately.
From a customer perspective, our operations will otherwise continue as usual, with a few additional safety precautions in place. We will continue to maintain our network, complete residential and business service repairs and new service installations, and provide support for all of our services by phone or through our website contact form. This includes service upgrades, other account changes, and troubleshooting any issues you may experience. Please note the following important customer service information and changes to procedures for in-home installations and repairs:
For years, our customer service team has worked from home part-time, so we were already fully equipped to make the transition to full-time remote work without an interruption in service to you. Rest assured that we will continue to provide the same level of hometown customer service that you have come to expect from SKT.
We sincerely appreciate your patience and understanding as we do our part in ensuring the health and safety of our employees and our customers. We will continue to closely monitor reports from the Centers for Disease Control and Prevention (CDC), and federal, state, and local agencies, and will adjust our business operations as needed.
SKT Customer Service Team