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Reducing the Number of Unwanted Sales Calls

You can reduce the number of unwanted sales calls you get by signing up for the National Do Not Call Registry.

How do I register?

Add your phone number for free by visiting donotcall.gov, or calling 888.382.1222 from the phone you want to register (TTY: 866.290.4236).

If you register online, you will receive a confirmation email from donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting donotcall.gov or calling 888.382.1222.

If I register my number, will ALL unwanted calls stop?

No, the Do Not Call Registry prohibits sales calls. You still may receive political calls, charitable calls, debt collection calls, informational calls, and telephone survey calls.

In addition, companies may still call if you’ve recently done business with the company, or if you’ve given the company written permission to call you. However, if you ask a company not to call you again, it must honor your request. Record the date of your request.

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit donotcall.gov or call 888.382.1222 (TTY: 866.290.4236).

Register my number

If you have not found the answer to your question or need additional assistance, the Twin Valley Customer Support team is here to help!

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